Help & Support
Welcome to the HelloGrade Help Center. Here you can find answers to frequently asked questions and guidance on how to use our platform effectively.
Frequently Asked Questions
How do I create an account?
To create an account, click on the "Sign In" icon in the header and select "Create Account". Fill out the registration form with your details and submit. You'll receive a confirmation email to activate your account.
I'm a teacher. How can I input grades?
After logging in, navigate to your dashboard and select the class you wish to manage. Click on "Input Grades" and enter the grades for each student. Make sure to save your changes.
How can I view my grades as a student?
Log in to your account and go to your dashboard. Your grades will be displayed under the "My Grades" section. If you have any concerns, you can contact your teacher directly through the platform.
I forgot my password. How can I reset it?
On the sign-in page, click on "Forgot Password". Enter your registered email address, and we'll send you instructions to reset your password.
How do I change my account settings?
Access your account settings by clicking on the "Account Settings" icon in the header. From there, you can update your personal information, change your password, and adjust notification preferences.
Determine Proficiency
Systematic Grading
The 11-point grading system is a comprehensive method of evaluating academic performance using a range of predefined grade values.
Enhanced Precision
The expanded range of grade points allows educators to make finer distinctions in student performance, giving a more detailed assessment of students' knowledge and skill levels.
Improved Differentiation
This grading system highlights and rewards incremental progress, offering a clearer reflection of each student’s unique strengths and areas for development.
Clearer Communication
With additional grading points, this system provides a more comprehensive picture of student achievement, supporting in-depth discussions between educators, students, and parents about progress, focus areas, and strategies for growth.
Need Further Assistance?
If you can't find the answer you're looking for, please contact our support team.
Contact Support